Shipping Info
Our dinnerware is manufactured, packed, and shipped from our mile-long factory in Newell, West Virginia, located along the banks of the mighty Ohio River.
Please allow 8-12 business days for delivery of your order due to high demand.
Your shipping rate is calculated by order weight and shipping zone. This is calculated at the time of checkout.
Shipping rates may be changed at any time due to the constant fluctuations in shipping charges and fuel surcharges.
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Ground Services
- FedEx Ground (delivery Monday-Friday)
- FedEx Home Delivery (delivery 7-days-a-week)
- We currently do not have express delivery.
- FedEx International Economy® is our most cost-effective choice, delivering in 3 to 4 business days in Canada, Mexico and Puerto Rico and in 4 to 6 business days to more than 215 countries and territories. You can import from more than 90 countries and territories, too.
Shipping Policy
Below are the estimated Shipping times. When your order is shipped you will receive a tracking number via email from FedEx. Shipping times are business days. The order cut off time is 2pm Eastern Time Zone. Orders placed after 2pm Eastern Time Zone will be processed the next business day. Once your order has shipped you can expect delivery in 2 to 5 business days for standard ground shipping.
Business days are Monday-Friday (excluding Holidays).
Ground Shipping Times
| Order received by 2pm Eastern Time Zone | Order shipped by |
| Sunday | Tuesday |
| Monday | Wednesday |
| Tuesday | Thursday |
| Wednesday | Friday |
| Thursday | Monday |
| Friday | Tuesday |
| Saturday | Tuesday |