Factory Direct American-Made Dinnerware     |     Free Ground Shipping on all orders over $199 within the Continental U.S.     |     $4.95 HANDLING FEE ON ALL ORDERS
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Factory Direct American-Made Dinnerware     |     Free Ground Shipping on all orders over $199 within the Continental U.S.     |     $4.95 HANDLING FEE ON ALL ORDERS

Privacy Policy

At HLC eCommerce Services your privacy is a priority.

At HLC eCommerce Services we seek to provide products and offers of value to you and your family. We use information from our interactions with you and other customers to help us achieve that goal.

We also recognize and respect your privacy. Accordingly, we have procedures intended to ensure that your personal information is handled in a safe, secure, and responsible manner.

The information we collect

When you shop at usadinnerwaredirect.com, we obtain from you the information we need to complete your transaction. This information may include your name, address, telephone number, and e-mail address. If you use a credit or debit card, it will include your account number.

If you choose to use or participate in one of our surveys, we may collect additional information. From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

Using the Information We Collect

We use the information we collect for various purposes, including: to complete your purchase transactions; to provide the products you request; to contact you about the status of your usadinnerwaredirect.com orders; to identify your product preferences, so that you can be informed of new or additional products and promotions that might be of interest to you; to notify you of product recalls or provide other information concerning products you have purchased; and to improve our merchandise selections, customer service, and overall customer shopping experience.

Information We Share With Others

On rare occasions, we may be required to disclose customer information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws.

Also, if the ownership of all or a part of a business within the HLC eCommerce Services were to change, customer information pertinent to that business operations would likely be transferred to, or licensed for use by, the new owner.

Safeguarding the Information We Collect

Within HLC eCommerce Services, we protect against unauthorized disclosures by limiting access only to those of our employees who need the information to do their jobs.

We also inform all HLC eCommerce Services employees about their responsibility to protect our customers' privacy and give them clear guidelines for adhering to our own business ethics and standards and confidentiality policies.

We limit the information we provide to outside companies to only information we believe is appropriate to enable them to carry out their responsibilities under our contracts.

We require that the information provided be used only for the specifically authorized purpose and that its confidentiality be maintained.

Email Communications

You may receive promotional Email communications only if you have asked to receive such material.

Aggregate Information

We collect non-personal information about how users navigate through our web site. We aggregate this statistical information in order to improve our site.

This aggregated information does not include individual names or personal data, so it does not identify you or any other customer.

Children's Privacy

We do not knowingly collect any personal information from children under the age of 13 on our web site. We will not knowingly collect personal information from teens 13 through 15 without disclosing how the information will be used and notifying the teens that they should obtain parents' permission prior to submitting any personal information.

Links to Other Sites

While visiting usadinnerwaredirect.com, you may link to web sites operated by our business partners or third parties. When you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the HLC eCommerce Services privacy policy.

We encourage you to read that policy before submitting any personal information.

Further Information

We may change our privacy policy from time to time. When considering any change, your privacy will remain a priority. If we change our privacy policy in the future, we will let you know by posting the updated policy at this website.

We encourage you to check our policy periodically.

If you would like further information, or have any questions about our privacy policy: please write to us at:

HLC eCommerce Services
eCommerce Manager
672 Fiesta Drive
Newell, WV. 26050

or email us at customerservice@usadinnerwaredirect.com.

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