Factory Direct American-Made Dinnerware     |     FREE GROUND SHIPPING ON ALL ORDERS OVER $199 WITHIN THE U.S. (EXCLUDES AK & HI)     |     $4.95 HANDLING FEE ON ALL ORDERS
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Factory Direct American-Made Dinnerware     |     FREE GROUND SHIPPING ON ALL ORDERS OVER $199 WITHIN THE U.S. (EXCLUDES AK & HI)     |     $4.95 HANDLING FEE ON ALL ORDERS

Returns

All sales are final - no returns.

Since USA Dinnerware Direct is offering these discontinued products at a discount, all sales are final, no returns will be accepted.

    Damage in Transit:

    If your package appears damaged, or upon opening your carton(s) you find the items to be damaged, please send an email and photo of the broken item(s) to customerservice@usadinnerwaredirect.com for immediate replacement or refund. We will arrange to have the item(s) picked up or ask you to destroy – please do not discard packaging materials. You will not be charged for returning a damaged order.

    Please provide the following information with your email and photo:

    • Customer Name
    • Order Number (UDD-####)

    Questions and Inquires:

    Please direct all questions and inquiries to customerservice@usadinnerwaredirect.com

    Back to FAQs

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